Return and Refund Policy

At SA Store Official, we want you to be completely satisfied with your purchase. If not, here’s our return and refund process:

Returns:

• Items can be returned within 7 days of receiving your order.
• Products must be in original condition, unused, with tags and packaging intact.
• Non-returnable items: Sale items, personalized products, and perishable goods.

Refunds:

• Refunds are processed within 7 days after the returned item is received.
• Refunds will be made to the original payment method. For Cash on Delivery orders, refunds will be issued via bank transfer or store credit.

Shipping Costs:

• Customers are responsible for return shipping unless the item is defective or incorrect.

Exchanges:

• Exchanges are allowed only for defective, damaged, or incorrect items.

Contact Us:

• For returns, refunds, or exchanges, please contact us at store.saofficial@gmail.com. Our team will assist you through the process.